quote terms and conditions

Quote / Estimate Terms

Chargeable weights apply. Please note that chargeable weights are applicable to the following shipments:

  • Air Freight - International and Domestic - (11 lbs / 6 kg) per cubic foot;

  • Express Air Parcel (UPS, FedEx, DHL & US Postal) - (13 lbs / 7 kg) per cubic foot;

  • Domestic Trucking - (11 lbs / 6 kg ) per cubic foot

  • Ocean, Less than Container (LCL) - (32 lbs / 15 kg) per cubic foot;

Insurance is not included unless specified. Please review our insurance policy page and request a quote if applicable to your shipment.

Limits of Liability. The maximum liability of transport agent and carriers of shipper cargo, for loss, damage or delay of shipment is $.50 per pound per article. Our quotes/estimates are predicated on this released evaluation. This means that shipper assumes the risk of loss to the extent the items you ship are worth more than this amount. Shipper may wish to obtain cargo insurance for their protection but in any event, neither shipper nor shipper insurance company will have any right of recovery against transport agent or carriers used to transport the cargo for $.50 per pound per article.

Rate changes: This Quote is not valid if rates increase before Customer actually tenders the related shipment.

Accuracy of weights, dimensions and description of cargo: Please ensure you have accurate dimensions and weights entered for your shipment. Each carrier has different maximum weights and volume limits per shipment. Penalties will be incurred if your shipment is re-weighed or measured and found to be larger than the carriers' allowable volume or weight limit. This Quote is based on the weight and measure provided by Customer (the "quoted weight") and is not valid and is subject to change if the weight at tender varies from the quoted weight.

Packaging. You are responsible for packaging your shipment in a manner to withstanding the ordinary perils of transportation. If the shipment is a an import/export it should be appropriately packed in conformance with standards and regulations of the country(s) of import and export and any carriers or providers. You should clearly and fully identify your shipment on the shipping documents. You warrant to us that your shipment is not poisonous, toxic, or any type of hazardous material and you agree to indemnify and hold transport agent and carriers harmless in the event you breach this warranty.

Non-quoted accessorial charges: If you request additional services on the special instructions of your bill of lading which you have neglected to select as an additional service on the quote screen you will be charged additional charges. If you are shipping to a residence or from a residence additional charges will apply as per the residential pick up or delivery fee. Residential deliveries over 50 lbs per piece require a lift gate. If you are requesting the carrier to notify consignee on arrival additional fees may be required. If you are shipping to or from a restricted access site, for example: Construction site, Military Base, Exhibition Site, Hospital, School, you will be charged an additional fee. Please check with your sales person for the additional fees which vary per carrier.

Non Quoted Canadian charges: By and upon booking the related shipment, Customer agrees to pay the following additional charges, if applicable, which are not included in this Quote: Freight crossing the JFK, YYZ and YUL terminal will have a .02 lb. handling fee applied to your shipment; YYZ and YUL handling fee is only applied on import shipments. Customs Fees - if a third-party broker obligated to border clear fails to do so or if Customer selects FA as its Customs broker, then the following standard charges apply: I.T. Prep Fee/ FA COM In Bond - $45.00; Customs Validation Fee (CVF) - $45.00 plus $10.00 per additional HAWB; Carnet Fee - final rate, which may vary, will be provided by FA's Customs Department upon Customer's tender of the related shipment; Southbound moves originating in Canada and valued under $200.00 by U.S. Customs may be auto cleared which may affect the application of FA's standard Customs charges

Rate changes: This Quote is not valid if rates increase before Customer actually tenders the related shipment.

Known Shipper: If not otherwise stated, this quote presumes that the cargo and shipper qualify as "KNOWN" according to the TSA and are listed in the Known Shipper Management System ("KSMS"). If the cargo or shipper are classified as "UNKNOWN" additional charges may apply and/or service may not be available.

Port to Port: Unless otherwise stated, all air quotes are for airport to airport service. Unless otherwise stated all ocean transport quotes are for ocean port to ocean port service.

Non quoted destination port charges: Port to Port quotes do not include destination port charges unless specifically identified. destination charges, or sometimes also referred to as local charges, are fees that occur at the destination port of your cargo. Therefore in the logistics industry they are not directly considered as freight charges. The fees cover movement, unpacking, inspection and further administrative tasks that your cargo has to undergo at the port of destination. Terminal handling fees at airports in the USA are typically $50.00. Foreign ocean destination fees are typically $150.00 for the "BOL Fee" plus per cubic meter charges of $50.00 to $150.00.

Dock to Dock: All truck quotes are for warehouse dock to warehouse dock service unless otherwise stated.